Reddybook Privacy Policy

Reddybook Privacy Policy

Slug - https://reddybook24.in/privacy-policy/

Effective Date: April, 2026

Last Updated: August, 2026

This Privacy Policy explains how [INSERT LEGAL COMPANY NAME], operating Reddybook (“Reddybook,” “Reddy Book,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information when you access or use our website, mobile services, account features, sports and gaming services, customer support, and related services.

By accessing Reddybook or providing personal information to us, you acknowledge the practices described in this Privacy Policy, subject to your rights under applicable law.

This policy should be read together with our Terms and Conditions and Responsible Gaming Policy.

This policy should be read together with our Terms and Conditions and Responsible Gaming Policy.

Information We May Collect

The information we collect depends on how you interact with Reddybook and which services you use.

Account Information

01 Account Information

When you register or maintain an account, we may collect information such as:

  • Name
  • Date of birth
  • Email address
  • Mobile number
  • Username or account identifier
  • Residential or registered address
  • Account and communication preferences

02 Identity and Verification Information

Where required for identity verification, age verification, regulatory compliance, fraud prevention, or other lawful purposes, we may request additional information. This may include identification documents and other information necessary to complete applicable verification procedures.

03 Transaction Information

Where financial transactions are supported, we may process information relating to deposits, withdrawals, payment methods, transaction amounts, dates, and account balances. Payment information may also be processed by authorized payment-service providers.

04 Technical Information

When you use Reddybook, certain technical information may be collected automatically, including:

  • IP address
  • Device type
  • Operating system
  • Browser information
  • Device identifiers
  • Login information
  • Session information
  • Approximate location derived from technical data
  • Website and platform activity
  • Security and diagnostic logs

05 Customer-Support Information

If you contact Reddybook Support, including through WhatsApp where available, we may process the information contained in your communication and information required to investigate or resolve your request. Never send passwords, OTPs, PINs, or unnecessary sensitive information through customer-support channels.

How We Use Personal Information

Subject to applicable law, we may use personal information to:

  • Create and administer accounts
  • Authenticate users
  • Provide requested platform services
  • Process supported transactions
  • Verify identity, age, and eligibility
  • Maintain account and platform security
  • Detect and prevent fraud or abuse
  • Provide customer support
  • Troubleshoot technical issues
  • Maintain and improve platform performance
  • Meet regulatory and legal obligations
  • Support responsible-gaming measures
  • Investigate complaints and disputes
  • Maintain appropriate business and regulatory records
  • Send service-related communications
  • Provide marketing communications where legally permitted and appropriately authorized

We should process personal information only where there is an appropriate legal or regulatory basis for doing so.

Identity, Age and Compliance Verification

Real-money gaming services may be subject to age, identity, anti-fraud, anti-money-laundering, sanctions, location, and other regulatory requirements.

Where applicable, Reddybook may request information or documentation necessary to verify a user’s identity and eligibility.

Accounts may be restricted while required verification is incomplete.

Users must provide accurate information and must not attempt to circumvent identity, age, geographic, or regulatory controls.

Cookies and Similar Technologies

Reddybook may use cookies and similar technologies to operate and secure the platform, remember preferences, understand usage, maintain sessions, and improve performance.

Depending on applicable law and the technologies actually deployed, cookies may include necessary, functional, analytics, and advertising or marketing technologies.

Where legally required, users should be provided with appropriate cookie choices.

For detailed information about the cookies actually used by Reddybook, users should consult any separate Cookie Policy or cookie-preference interface provided on the platform.

How We May Share Information

We do not treat personal information as something that should be disclosed without an appropriate purpose.

However, information may be shared with third parties where necessary to operate the platform or meet legal obligations.

These may include:

  • Payment-service providers
  • Identity and age-verification providers
  • Fraud-prevention and security providers
  • Hosting and infrastructure providers
  • Technical-service providers
  • Customer-support providers
  • Professional advisers
  • Regulators and licensing authorities
  • Law-enforcement or government authorities where legally required
  • Corporate entities involved in an authorized restructuring, merger, acquisition, or sale

Third-party processing should be subject to appropriate contractual, security, confidentiality, and legal safeguards where required.

Reddybook does not sell personal information merely for unrelated third parties to independently exploit it, subject to the precise definitions and disclosure obligations imposed by applicable privacy laws.

International Data Transfers

Reddybook and its service providers may operate across multiple jurisdictions.

As a result, personal information may be processed or stored outside the country from which you access the platform.

Where applicable law requires safeguards for international transfers, appropriate mechanisms should be used.

The privacy protections in another jurisdiction may differ from those available in your country.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, regulatory, accounting, fraud-prevention, dispute-resolution, and licensing requirements.

Some information may therefore need to be retained after an account has been closed.

Retention periods may differ according to the type of information and the applicable legal obligation.

Data Security

Reddybook takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No internet-based system can provide absolute security.

Users also have an important role in protecting their information.

Use a strong password, keep authentication credentials private, and never disclose an OTP or password to another person.

If you suspect unauthorized access to your account, secure your credentials and contact Reddybook Support.

Your Privacy Rights

Depending on where you live and the laws applicable to your information, you may have rights concerning your personal data.

These can include rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion in certain circumstances
  • Restrict certain processing
  • Object to certain processing
  • Withdraw consent where processing depends on consent
  • Request data portability where applicable
  • Opt out of certain marketing communications
  • Submit a complaint to an appropriate supervisory authority

These rights are not absolute and may be subject to legal and regulatory exceptions.

To submit an eligible privacy request, contact us using the information below. We may need to verify your identity before completing a request.

Marketing Communications

Where permitted by law, Reddybook may communicate with eligible users regarding relevant services, features, or promotions.

Where consent is required, marketing should be sent only with the appropriate authorization.

Users may opt out of eligible direct-marketing communications using the unsubscribe or preference mechanism provided or by contacting us.

Opting out of marketing does not necessarily prevent essential account, security, regulatory, or transactional communications.

Children's Privacy

Reddybook real-money gaming services are not intended for minors.

Users must satisfy the applicable minimum legal age and other eligibility requirements in their jurisdiction.

We do not knowingly intend to provide real-money gaming services to underage users.

If you believe a minor has provided personal information or obtained unauthorized access, contact Reddybook Support so the matter can be investigated.

Responsible Gaming and Personal Information

Certain account information may be processed where necessary to implement responsible-gaming measures, account restrictions, self-exclusion, or other player-protection controls.

For information about safer participation, visit Responsible Gaming.

Third-Party Websites and Services

Reddybook may contain links to third-party websites or services.

Their privacy practices are governed by their own policies.

We encourage users to review the privacy terms of any external service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, legal requirements, regulatory obligations, or data-processing practices.

When material changes are made, the updated policy should be published with a revised “Last Updated” date and any additional notice required by applicable law.

Users should review this page periodically.

Contact Us About Privacy

Questions, requests, or complaints concerning this Privacy Policy or the handling of personal information can be directed to:

Legal Entity: Reddybook Private Limited

Trading Name: Reddybook / Reddy Book

Registered Address: India, Mumbai, Mumbai North, Maharashtra 400029

Privacy Email: privacy[@]reddybook[.]com

Where applicable, users may also have the right to contact the competent privacy or regulatory authority in their jurisdiction.

This Privacy Policy must be customized to reflect Reddybook's actual data collection, cookies, payment providers, analytics systems, retention periods, legal bases, international transfers, marketing practices, and regulatory obligations before publication.